Although we wish they didn't, subscription cancelations happen. Show your Members how to cancel their subscription from your site through Stripe and Paypal.
In this article:
First, you will need to enable the Subscription Cancellations feature on your account.
- Go to the Settings tab from the dashboard.
- Select Subscription Cancelation under the Site Settings header.
- Toggle on/off the option for a Member to cancel their subscription.
Now, your Members can manually cancel their subscription from their account.
- A Member will log in to their account.
- Click on their Avatar in the top right of the page.
- Select Settings from the dropdown.
- Click Billing Info in the top right of the page.
- Select the Cancel button:
After your Member clicks Cancel, they will be prompted to confirm their cancellation:
Once confirmed, they will lose access to their Offer Subscription at the end of the next billing cycle.